Contact Allmodern Customer Service
How to Reach a Person at Allmodern
Verified Contact Information
Toll-Free Number:
-
1-800-615-9703
Customer Service:
giftcards@wayfair.com
Gift Cards
Investors/ Franchising:
ir@wayfair.com
Legal:
dataprotectionofficer@wayfair.com
Privacy Inquiries
Allmodern Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Allmodern Phone Number
1 (800) 615-9703
Average Hold Time
00:01:31
Average Calls duration
5 minutes
Most Popular Allmodern Email Address
service@allmodern.com
Allmodern Live Agent Availability
21% of callers successfully reach a real person
Issue Resolution Rate
Low (23% reported full resolution)
Allmodern Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Allmodern Phone Number | 1 (800) 615-9703 |
| Average Hold Time | 00:01:31 |
| Average Calls duration | 5 minutes |
| Most Popular Allmodern Email Address | service@allmodern.com |
| Allmodern Live Agent Availability | 21% of callers successfully reach a real person |
| Issue Resolution Rate | Low (23% reported full resolution) |
| Allmodern Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 98% phone, 2% email |
| Common Reasons for Contact | Product/ service, return/ replace, shipping and delivery |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Allmodern | Email, order id or tracking number or first and last name |
Contact Information
Allmodern Website:
Allmodern Help Center:
Corporate Office Address:
Wayfair LLC
4 Copley Place, Floor 7
Boston,
Massachusetts
02116
United States
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - Midnight
Saturday: 8:00am - 8:00pm
Sunday: 9:00am - 6:00pm
Summary of Allmodern Customer Service Calls
1.7K
TOTAL
CALLS
CALLS
03:33
AVG CALL
DURATION
DURATION
23%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Allmodern?
Shipping and Delivery Question:
- “Item delivered”
- “Check delivery address”
- “Delivery”
Product/ Service Question:
- “Problem with order”
- “Problem with an order”
- “Damaged table”
Return/ Replace Question:
- “Can’t process online return”
- “Return”
- “Return question”
Request for Information Question:
- “Order inquiry”
- “Questions about an order.”
- “Question about shower door”
Payments and Charges Question:
- “Want to get my pro discount”
- “Won’t accept new credit card number”
- “No reply on chat. Coupon issue”
Activation/ Cancellation Question:
- “Cancellation of an order”
- “Cancellation”
- “Cancel order”
Account Question:
- “Forgot to include instructions with my Return”
- “Allwinst.com took money out of my account”
- “Email sign up 10%”
Cards Question:
- “I I need a new card and some information”
- “Card not accepted at Wayfair”
- “House burned down need new card”
Refund Question:
- “Refund”
Website/ Application Question:
- “Setup installation”
- “Their website isn't working”
- “I m having a hard time placing an order on the website”
Staff Question:
- “Customer service”
- “Service u p date”
- “Handyman service”
Other Question:
- “Urgent”
- “Order furniture”
- “Replica Eames Chair”
Compare Allmodern Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Allmodern